Shipping policy

Processing Time

Orders are typically processed within 1–2 business days. You'll receive a confirmation email once your order has shipped.

Shipping Times

Standard shipping typically takes 7–15 business days, depending on your location and the specific product ordered. Some items may arrive sooner; please refer to the estimated delivery window shown on the product page at checkout.

Multiple Items and Split Shipments

Buy Home Automation works with a network of specialty suppliers to bring you a wide range of smart home products. If you order multiple items, they may ship from different locations and arrive in separate packages on different days — each with its own tracking number. This is normal and does not indicate any error with your order.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address. Orders that qualify for free shipping (including those using a valid discount code) will have shipping charges waived at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number by email. If your order contains multiple items, you may receive more than one tracking number.

Delayed or Missing Packages

If your package hasn't arrived within the estimated delivery window, or your tracking information hasn't updated in several days, please contact us at hello@buyhomeautomation.com and we'll look into it right away.

International Shipping

At this time, Buy Home Automation ships within the United States only.

Contact Us

Questions about your shipment can be sent to hello@buyhomeautomation.com or (860) 254-1799.

Last updated: July 31, 2026.